Casus Belli Release 1 - Troubleshooting FAQ (last update on May 1st 2012)

Table of contents

Installation

1.1. I have downloaded the setup, what should I do with these 4 files?

You will need to extract these files on your Desktop with the 7zip software.

Then you have to run casusbelli-setup.exe and follow the installation instructions provided.

1.2. I use Steam, does it work?

Yes! Just make sure that you install Casus Belli in the correct folder as the setup program won't automatically detect the Crysis Wars installation directory.

Launching game

2.1. The launcher/shortcut raises an exception, wtf?!

We are aware that the exception raised by the launcher does not make sense. Sorry about that. Yet, there are two ways for fixing this issue.

First, right-click the laucher/shortcut and click "Run as Administrator".

Second, make sure you installed Casus Belli in the Crysis Wars directory. The setup won't auto-detect the Crysis Wars installation directory.

Third, if this did not get fixed, you may run the game by running Run Casus Belli No-Launcher.bat.

If you are having trouble, contact us on our forum boards.

2.2. The game won't launch and complains about missing MSVCR70.DLL

If you downloaded the zipped version, you might have to install the Visual Studio 2010 Redistributable.

To proceed, run the following file: <Crysis Wars>/Mods/casusbelli/Dependencies/vcredist_x86.exe

2.3. When I run the game through the launcher, I get a black screen and then a "Crysis.exe stopped working" dialog

Make sure you installed Casus Belli for Crysis Wars, not for Crysis.

Also, make sure you installed the Crysis Wars patch 1.5 as described on the installation instructions page.

Cannot join a server

3.1. I receive the "Invalid CD-Key" message when connecting to a server

Either the server requires a valid CD-key to play, or you entered a CD-Key which is already in use.

You should be prompted to change your CD-key. If you do not own a legit CD-ket, you have to type random digits (make sure it's really random, not just "1234...").
If your CD-key is legit, make sure you did not type the dash chararacters - i.e. "-".

If the server requires a valid CD-key, there's nothing you can do about this except purchasing Crysis Wars.

3.2. All the servers are greyed out, I cannot join any of them

This problem usually occurs when you run Casus Belli using the Crysis Wars "mods" menu or if your game is not up-to-date.

Please keep in mind that Crysis Wars runs in DX10 by default, whereas servers will usually run in DX9.

To fix this problem, make sure you run the game:

  • by running Launcher.exe
  • by running Run Casus Belli No-Launcher.bat

Also make sure your game is up-to-date by checking this page.

3.3. My game won't connect to any server / The 'Connecting to...' dialog returns to the main menu after a while.

First off, make sure your antivirus software's firewall does not block Crysis.exe. Also make sure the firewall won't block the game ports - i.e. 64100 in TCP and UDP

Also, make sure your modem and/or your router won't block the game port - i.e. 64100 in TPC and UDP.

If you still have problems, feel free to contact us on our forum.

Crashes

4.1. My game crashes to desktop (quite often) when in-game.

Update your graphic card drivers and try to lower your graphics settings. Then try again.

You may delete the your shaders cache and run your game again. To proceed, delete the following folder: My Documents\My Games\Crysis Wars\Shaders.

If the game still crashes, rename the folder /Game/Config/ to /Game/Config1/.

If none of these workarounds work, you may let us know on our forum boards.

By the way, if you have an ATI/AMD graphic card, we're really sorry...

4.2. My game crashes to desktop after it displays yellish/blueish/greenish textures (wtf?!).

Please, read section 4.1. right above.

4.3. My game crashes after the map loading reaches 100% and/or when I choose a team

First, read section 4.1. right above.

If you have a 32 bits operating system, please read our topic dedicated to people who have a 32 bits OS.

Also, edit your /Mods/casusbelli/system.cfg file with notepad or create it.
Then add the following line to it:

cl_precache_load = 0

In-game

5.1. I have an idea / Is this possible to ...?

Please, read Bug reporting and feedback.

5.2. I found a bug

Please, read Bug reporting and feedback.

5.3. I have yellish/blueish/greenish textures, wtf?!

The Crysis Wars engine needs to load the shaders on the first time. This is why you will see green, yellow (or coloured) objects.

The problem should disappear after a couple of minutes.

5.4. I have small green squares on my screen

This bugs seems to occur with ATI/AMD graphics cards when the FSAA is on. Try to disable FSAA.

Miscellaneous

6.1. This game rocks but why are your servers empty? / Why is there such a small player base?

Casus Belli has just been released. If you like the mod, you may want to advertise it on the Internet.

Also, keep in mind that most of the time, you'll have players at 8-9pm (GMT time) onwards every day.

If you live in the United States/Australia/Asia/Western Europe, you may need to advertise the mod so that more players from these region would play it regularly.

You can easily get in touch with the developpers to talk about it.

6.2. Do you have a Steam Group?

Yes, we do: check out our Casus Belli Mod group page on Steam.